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Terms Of Service

Please read these terms and conditions (“Terms of Use” or “Agreement”) carefully before using www.ganeshaspeaks.com, its mobile application or similar applications provided on other electronic devices App Store & Google Play. This Agreement sets out the legally binding terms of use between the user of this Site/App and Pandit Ventures Private Limited, a company incorporated under the provisions of the Companies Act, 2013 and having its registered office at 9th Floor, Sambhaav House, Opp. Chief Justice Bungalow, Bodakdev, Ahmedabad – 380015 being the entity that monitors and has ownership rights to the Site, the App and the related services provided on, from, or through the same.

By using, visiting or registering with the Site and/or App through any online interface including through hyperlinks, tools, software and data feeds (“Platform”) and by using the Services provided through the Platform (“Services”), you acknowledge that you have read and understood these Terms of Use and agree to be legally bound by the terms and conditions set forth herein. If you do not agree to abide by this Agreement, please do not access or use the Platform. Please note that these Terms of Use may be amended by us at any time based on our discretion and/ or keeping in tune with the changing scenarios and technology.

For purpose of this Agreement the terms “we”, “us” or “our”, refer to the Company, Site and App, used interchangeably. When you use the Services, you consent to our collection, use, and disclosure of information about you as described in this Agreement and as set out in the Privacy Policy set out at Privacy Policy

1. ACCEPTANCE

These Terms of Use apply to all users accessing, using, visiting and browsing through and/or using the Platform and the Services, including users who are our service providers and access the Platform and contributors of Content to the Service (“you” or “user(s)”). Content” includes the text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, astrological predictions, articles, interviews, interactive features and other material you may view, have access to, or contribute to, on the Platform.

2. OUR SERVICES

Our Services include providing astrological content, reports, data, telephone, SMS, email and direct consultations’ content through various media including via the World Wide Web, electronic mail, mobile telephone, telephone, SMS and mobile/ tablet applications and sale of certain products like gem stones, rudraksh, yantra, vastu remedies etc.. Although portions of the content may be viewed simply by visiting the Platform in order to access the personalized astrological zone and/or receive additional Content and services (including telephone-based services) from us, you shall need to register as our member through the Platform.

3. MEMBER ELIGIBILITY

To register as a user of the Platform and/or to use the Services, you must be of sound mind and must have attained the minimum legal age to form a legally binding contract with the Company. The Services are available only to individuals who can form legally binding contracts under the applicable law. By using the Platform, you represent and warrant that you have the right, authority and legal capacity to enter into this Agreement and that you are not prohibited or prevented by any applicable law for the time being in force nor any order, decree or injunction from any court, tribunal or any such competent authority restrains you from availing our Services. You also agree to abide by all of the terms and conditions of this Agreement. If at any time the Company is of the opinion or has any reason to believe that you are not eligible to become a member/subscriber to the Services or be a user of the Platform or that you have made any misrepresentation about your eligibility, the Company reserves the right to forthwith terminate your subscription/membership and / or your right to use the Services, without any refund to you, for any of your unutilized subscription fee, if any.

4. MEMBER ACCOUNT, PASSWORD, AND SECURITY

4.1. While using the Services, you may be required to open an account, in which case, you must complete the registration process by providing the Company with current, complete and accurate information about you as prompted by the applicable registration window (“Registration Data”). Upon registration, including your provision of Registration Data, you will receive a unique ‘GANESHASPEAKS’ identification (User ID) and a password. You shall be entirely responsible for maintaining the confidentiality of your User ID and password. Furthermore, you are entirely responsible for any and all activities that occur under your account. The Company will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by the Company or another party due to someone else using your account or password. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. You may change your password by following the instructions on the website. You agree that you shall not sell or transfer your account, ID, and password to another party or allow anyone else to access the Platform using your account details.

4.2. You agree to the following:

  • To provide accurate Registration Data, and  
  • To maintain and promptly update your profile and registration data to keep it accurate, true, current and complete.

4.3. Under an event of information being found incomplete, false or inaccurate, we reserve the right to delete, terminate or deactivate your account without any notification or intimation and refuse any current or future use of the Platform.

5. MODIFICATION TO SERVICES/ BREACH/ TERMINATION

We may modify or discontinue (in whole or in part/s) any of our Services or your membership account, with or without notice, for any reason without any liability to you, any other user, or any third party. Without limiting the foregoing, we also reserve the right to terminate your account immediately if:

  • if we are unable to verify or authenticate your Registration Data or other information provided by you,
  • if we believe that your actions may cause legal liability for you, us or for all or some of our other users, or
  • we believe that you have provided us with false or misleading Registration Data or other information, have interfered with other users or the administration of the Services, or have violated these Terms of Use or our Privacy Policy.

6. ONLINE PLATFORM

So far as it concerns such part of our Services where you are able to access personalised consultation with experts, you agree, understand and acknowledge that the Platform is  only an online interface/platform that enables you to access the Services on the Platform offered by the various independent service providers enlisted on the Platform (“Service Providers”) from any location. The Company is not responsible for the services rendered by the Service Providers and the advice given by them comprises their independent opinion/views and the Company has no influence over them in respect of the advice to be rendered by them.

7. PRIVACY POLICY

7.1. We understand that your privacy is important to you. We at the Company are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.

7.2. Please refer to our Privacy Policy where you will find all the information about what information we collect, how we collect and how we use and store your data. The information provided by you and collected by us during the course of your usage of the Platform is treated as confidential and used only in accordance with our Privacy Policy. If you object to what is set out in our Privacy Policy including the nature of information collected/ used/ disclosed by us as per the above mentioned conditions, then we request you to not click on the  [“I Agree” button at the bottom of this page OR in the pop-up window][Check>> Please confirm how the confirmation is given], do not register yourself with us and do not use the Services.

8. CONTENT POLICY

8.1. You acknowledge and agree that you shall evaluate, and bear all risks associated with the use of any Content and you may not rely on the Content, and that under no circumstances will the Company be liable in any way for the Content or for any loss or damage of any kind incurred as a result of the browsing, using or reading any Content listed, e-mailed or otherwise made available via our Service. You acknowledge and agree that the Company is not liable for any aspect of the Content in the event you have relied on it. The Company has the right, in its sole and absolute discretion, to refuse, delete or move any Content that is or may be available on the Platform.

8.2. You understand that the Company does not control, and is not responsible for advertisements, business listings/information, offerings, comments, user postings, files, images, photos, videos, sounds, directory information, messages between users, including without limitation e-mails sent from outside Company’s domain or other means of electronic communication, whether through the Platform or another third-party website or any other material made available through the Services.

8.3. If you link to third-party websites, you may be subject to those third-party website’s terms and conditions and other policies. The Company makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such third-party website, and your linking to any other website/s is completely at your own risk and the Company disclaims all liability thereto.

9.1. The Platform contains copyright material, trademark and other proprietary information, including, but not limited to, text, articles, software, photos, video, graphics, music and sound. All proprietary material displayed on the Platform or provided on demand, is copyrighted as a collective work either owned by the Company or licensed from a third party.

9.2. The Company owns the copyright in the selection, coordination, arrangement and enhancement of such proprietary material. Users are not permitted to modify, publish, transmit, participate in the transfer or sale, creation of derivative works, or in any way exploit the Content, in whole or in part. Users may download copyrighted material for their personal/non-commercial use in relation to the Services only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of the Company. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that he does not acquire any ownership rights by downloading copyrighted material.

10. ACCESS LICENSE

10.1. The Company makes the best possible efforts to ensure that the users can get uninterrupted and error-free access to the Platform. However, the access of the user may be temporarily suspended or restricted owing to the repairs, maintenance, modification, addition, deletion or such other necessary changes in the Services on the Platform without prior notice.

10.2. The Company grants a very limited access license to the users to use/access the Platform. The user hereby agrees not to copy, duplicate, download, redistribute, modify, assign, sell, rent, or otherwise modify any content/commercials of the Platform or any part thereof without the express written consent of Company.

11. MEMBER BEHAVIOR AND RESTRICTIONS

11.1. Compliance With Laws: Your right to use our Services is personal to you and you represent that you are using the Services for your personal purposes. You represent that you are an individual, and that you are not a corporation or other business entity. You agree not to resell or make any commercial use of the Services without our express written consent. You are also solely responsible for the content of your transmissions through our Platform. Your use of the Services is subject to all applicable local, state, national and international laws and regulations.

11.2. As a user of our Services, you agree not to post, email, message, host, display, upload, modify, publish, transmit, update or share inter alia any information that:-

  • is unlawful and prohibited;
  • violates any law for the time being in force;
  • belongs to another person and to which the user does not have any right to; 
  • infringes any patent laws, trade secrets, copyright or other proprietary rights;
  • is harmful, abusive, unlawful, threatening, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy or other rights, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling or harms or could harm minors in any way or otherwise unlawful in any manner whatsoever;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • is false, deceptive, misleading, deceitful, misinformative, or constitutes “bait and switch” offer;
  • constitutes or contains “pyramid schemes”, “affiliate marketing”, “link referral code”, “junk mail”, “spam”, “chain letters”, or unsolicited advertisements of a commercial nature;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or any other computer resource;
  • disrupts the normal flow of dialogue with an excessive number of messages (flooding attack) to the Service, or that otherwise negatively affects other users’ ability to use the Service; 
  • impersonates another person and / or employs misleading email addresses, or forged headers or otherwise manipulates identifiers in order to disguise the origin of Content transmitted through the Service;
  • is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person and/or
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement of the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

11.3. Additionally, you also agree that you shall not:

  • collect personal data about other users or entities for unlawful purposes; 
  • use automated means, including spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Platform, except for internet search engines (e.g. Google) and non-commercial public archives (e.g. archive.org) that comply with our robots.txt file; and/or
  • reproduce, copy, duplicate, sell, resell or in any way use for commercial purposes any part of the Service, including access to the Service.

11.4. The Company upon receiving the information either on its own knowledge or on the information provided by an affected person about a breach/contravention of the abovementioned information, shall undertake the necessary actions and where applicable disable such information.

12. NO WARRANTY

12.1. You agree that all the Services by us are provided on the user’s demand. We assume no responsibility for non-availability, deletions or failures to store any member communications or personalization settings.  In particular, but not by way of limitation, we may delete e-mail or other accounts or the information therein if the account is inactive for more than 90 (ninety) days. Further, the use, application and understanding of all the predictions and explanations is on the User’s discretion, and the User shall be solely responsible for any eventuality, if any, that arises.

12.2. The Platform is provided on an “as is” basis and we disclaim all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title or non-infringement other than those warranties which are implied by and incapable of exclusion, restriction or modification under the applicable laws. Further, we make no warranty or representation regarding the results that may be obtained from the use of the Content or Services, the accuracy or reliability of any Content obtained through the Services, any goods or services purchased or obtained through the Platform, or any transactions entered into through the Platform and make no Warranty that the Services will, at all times, meet your exact requirements, be 100% accurate, uninterrupted, timely, secure or error free. No advice or information, whether oral or written, obtained by you from the Platform or through the Services shall create any such warranty.

12.3. If you are using any of our astrology related services, you shall at all times be aware of the limitations of predictive accuracy and that the consultations cannot imply certain and concrete outcomes. While our astrologers are well versed in their subjects, it is not possible for astrology to be absolutely certain about future events.

13. LIMITATIONS OF LIABILITY

13.1. In no event will the Company or its suppliers be liable for any indirect, incidental, special, consequential or punitive damages of any kind, including but not limited to damages for loss of profits and the cost of procurement of substitute goods and services arising out of or in connection with our Platform, the Services even if we had been advised of the possibility of such damages. Without limiting the foregoing, the Platform will not be liable for indirect damages arising out of or in connection with: THE USE OF OR THE INABILITY TO USE THE SERVICES OR ANY SERVICES PURCHASED OR OBTAINED THROUGH THE PLATFORM, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE PLATFORM; OR LOSS OF, UNAUTHORIZED ACCESS TO, OR ALTERATION OF USERS TRANSMISSIONS OR DATA.

13.2. You agree and assure to not hold the Company, its employees, agents, directors, office bearers, managers, suppliers, investors and licensors responsible, for and against all losses, (whether financial including misuse of debit / credit card and online banking facilities, intellectual, mental, physical or otherwise), expenses, damages and costs, resulting from your use of the Platform or the Services. While the Company employs various controls, it is not liable for any mishap or misuse of financial or personal information that may occur from the use of the Platform or the Services. Even though the Company does everything in its control to protect both your information and financial transaction details, the Platform is not liable for any fraud, theft or financial misdemeanour that may occur as a result of your financial transactions on the Platform.

13.3. The Company declines any responsibility for any harm or issues caused due to viruses, damaged files, errors, interruption of the Services, network problems, non-authorized access,  modification of data, technical malfunction of any telephone network or lines, computer on-line-systems, servers, computer equipment, software, failure of email on account of technical problems or traffic congestion on the internet or at any website or combination thereof, including injury or damage to users, members, subscribers or to any other person’s computer related to or resulting and/or in connection with the Service.

13.4. While every effort has been made to ensure that the Content on the Platform is prepared by persons who are experts in the concerned field, the Company does not warrant or guarantee that the Content on the Platform is accurate or complete, and hereby disclaims any and all liability to any person for any loss or damage caused by errors or omission, whether such errors or omissions result from negligence, accident or any other cause. The Company further assumes no liability for the interpretation and/or use of the information contained on the Platform, nor does it offer a warranty of any kind, either expressed or implied in that regard. Also, the Company does not guarantee that the use of our Services, resources and/or information provided on the Platform will meet your needs or requirements. You specifically acknowledge and agree that the Company shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any user, service provider or third party and that the risk of harm or damage from the foregoing rests entirely with you. You must use your discretion before availing the Services.

13.5. The Company makes no commitment to update the information or materials on the Platform which, as a result, may be out of date. Neither us, nor our officers, directors, employees, agents or affiliates are responsible or liable for any loss, damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information provided by us.

13.6. The Company reserves the right to revise these Terms of Use at any time. User is responsible for reviewing this page from time to time to ensure compliance with the then current terms and legal restrictions because they will be binding upon them. In any case, whenever we make any changes to these Terms of Use and/or the Privacy Policy which may affect your rights in any manner, we shall require you to confirm your consent by again clicking on the [“I Agree” button at the bottom of this page OR in the pop-up window] [Check: Select the option that will be used by GS] or take your consent through any other permissible means. If you do not agree to the new terms, please do not grant your consent, do not use the Service, and you may delete your account information by going to [provide link][Check: technical team to provide link of where a user can delete his information]. You should make note of the “last updated date” at the beginning of the Terms. With this information, you should be able to identify if the Terms of Use have been updated recently.

13.7. Despite regular controls we are not liable for any negligence at our hands, should one occur. The user is himself fully responsible for his / her respective usage. Please contact us if you notice pages with illegal or immoral content. The legal information in this Terms of Use also applies to our social media handles.

13.8. Without prejudice to the foregoing, the Company will not be responsible for any failure or delay in performance of its obligations or disruption in Service due to circumstances beyond its reasonable control, including, without limitation, acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, service outages resulting from equipment and/or software failure and/or telecommunications failures, power failures, network failures, failures of third party service providers (including providers of internet services and telecommunications).  Further, the Company is not responsible for any disruption in Service or any circumstances arising as a result of events beyond our control including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, or any other event.

13.9. The Company will not be liable and you agree not to claim for any direct, indirect, incidental, exemplary or consequential loss or damages which may be incurred by user or service provider as a result of using our Services, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent, and that in such conditions limitation of liability laws and clause shall apply.

14. INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorney’s fees) arising from your use of the Services, your violation of the Privacy Policy or these Terms of Service,  your violation of any third party rights, including without limitation, infringement by you (or any person who uses your account) of any intellectual property or other right of any person or entity. These Terms of Service will inure to the benefit of the Company’s successors, assigns, and licencees.

15. DELIVERY, RETURN & CANCELLATION

15.1. Reports: We make best endeavours to deliver reports within 72 (seventy-two) hours from the time the required inputs are provided by the user. Please check product page for the exact delivery times. The delivery time-frames displayed on our website are approximate but we make every effort to strictly adhere to them. However, since these reports are personalized and manually prepared by our astrologers, sometimes human delays may become inevitable. Minor delays which are considered reasonable will not be treated as a basis for refunds. Also, refund requests for incorrect data provided by customers will not be entertained under any circumstances. You are therefore requested to double-check your data before providing it to us. Still, if you e-mail us at support@ganeshaspeaks.com within 1 (one) hour of ordering the report, we will consider making the appropriate changes.

15.2. Customers are requested to exercise due discretion and care while ordering reports because once the request has been taken for a report, it is allocated to an astrologer or other relevant service provider  for processing and refund requests cannot be entertained. If you wish to cancel an order for a report, you can do so within 1 (one) hour of placing the order, in which case you must e-mail our customer care team at support@ganeshaspeaks.com within such time period.

15.3. Talk To Astrologer Minutes & Money Back Policy: Once you have paid for the minutes to speak to the astrologers or other service providers (as applicable) or money from your e-wallet maintained with us have been deducted, as the case may be, refund requests will not be entertained under any circumstances.

15.4. Talk to Astrologer Minutes are credited to your account instantly on submission of your input details, including your registered mobile number. If our Platform guarantees you a ‘money back’ policy, the same is limited to situations where your consultation with the astrologer/service provider was continuously interrupted to the effect that you were unable to efficiently speak and consult with the astrologer/ service provider because of any technical glitches, technical outage, network or connectivity issue at the Company’s end or the astrologer/ service provider’s end.

15.5. Store Products – Cancellation after placing an Order: If you have placed an order for Gemstone, Rudraksh, Yantra or Puja (“Store Products”) and you wish to cancel the order, then you may request for cancelling the order and request for refund within 48 (forty-eight) hours of payment. No refund request will be entertained after expiry of 48 (forty-eight) hours.
For Order Cancellation and Refund request, please send an email to support@ganeshaspeaks.com stating the reason for cancellation. A refund will be issued through the same payment method that was used to make the payment, within 15 (fifteen) days of receipt of the returned product.

15.6. Store Products – Delivery Outside India: For orders to be delivered outside India, we make best endeavours to deliver the Store Products within 10 (ten) days  from the date of submission of input details. However, the actual delivery time will also depend on the customs process in your country and may take longer in extra-ordinary circumstances. Please contact our Customer Support 7575044551 & support@ganeshaspeaks.com for any questions. For orders to be delivered outside India, due to regulatory constraints, we do not accept returns of physical products once the order is shipped. We take utmost care to ensure that customers are kept informed about the order process along with photographs of the products. We have multi-level inspection of the products before shipping and every effort is made to ensure that you get the product as per your expectation and product description. In case of any queries, please get in touch with our Customer Support 7575044551 & support@ganeshaspeaks.com before the product is shipped.

15.7. Store Products – Delivery Within India: We make best endeavours to deliver orders within India within 7 (seven) days from the date of submission of input details. After receipt of the product on delivery within India, if there is any manufacturing defect or shipment damage in the product, then the Customer can request for replacement of the product within 48 (forty-eight) hours of receipt of the product. No replacement request will be entertained after expiry of 48 (forty-eight) hours. For product replacement, Customer needs to send an email to support@ganeshaspeaks.com alongwith the pictures of the defect or damage.

15.8. Pujas and Rituals: As our products are personalized and rituals are performed on behalf of the customer, we are unable to exchange the product for any reason. In case you wish to change your product, you may contact our Customer Support before we ship the product. Customer Support will let you know of the feasibility and additional costs, if any.

All returns/upgrades are at the sole discretion and case to case decision of the Management.

16. PAYMENT SECURITY

16.1. Prices for the Store Products would be listed on the Platform. All prices are exclusive of taxes unless stated otherwise and are in Indian Rupees.

16.2. You must provide us with complete and accurate payment information while transferring money into your e-wallet option available on the Platform or otherwise. You can transfer money into the e-wallet either through credit or debit card through our Site/App or online payment gateway service providers (“OPGSPs”). By submitting credit or debit card payment details to the Company, you warrant that you are entitled to avail the Services using those payment details. In the case of unauthorised payments, we reserve the right to suspend or terminate your access to the Services. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your access to any paid-for Services.

16.3. The Company has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

16.4. We do not guarantee your e-commerce transactions to be entirely safe and secure. When you place orders through OPGSPs , listed on the Platform, you must ensure that you agree to the terms and conditions of the said OPGSPs agreement. The Company shall not be liable should there be a discrepancy in refund, loss or misuse of credit card details, hacking of sensitive monetary information.

16.5. [Resolution of all payment related complaints shall remain the responsibility of OPGSPs concerned. Users must read and agree to privacy policy and online security framework of respective OPGSPs listed on the Platform before transacting. We do not take responsibility for any security lapse, should infringement or violation happen as a result of you accessing an OPGSP listed on the Platform.

16.6. You agree to provide accurate information, such as credit/debit information for availing Services/purchasing products on the Site.  You further warrant that you shall not use payment information or instrument that is not lawfully owned by you.

17. FEEDBACK, COMMENTS AND COMMUNICATION

17.1. Users are welcome to provide candid feedback to us. All comments, feedback, information or materials submitted to the Company through or in association with our Platform shall be considered non-confidential and as the Company’s property. By submitting such comments, information, feedback, or materials to us, you agree to a no-charge assignment to the Company of worldwide rights to use, copy, modify, display and distribute the submissions. The Company may use such comments, information or materials in any way it chooses in an unrestricted basis.

17.2. When you visit the Platform, you are communicating with us electronically. You will be required to provide a valid phone number or we may communicate with you by email, SMS, phone call, video call or by posting notices on the Platform. For contractual purposes, you consent to receive communications (including promotional, transactional, commercial messages or feedback/ survey related messages, emails and other communications) from us with respect to your use of the Platform.

18. NON-WAIVER

The Company reserves all rights permissible under these Terms of Use as well as under the provisions of any applicable law. The non-enforcement of any particular provision or provisions of these Terms of Use under any applicable law should not be construed as our waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.

19. SEVERABILITY

If any provision of these Terms of Use is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from these Terms of Use and the remaining provisions of these Terms of Use shall remain in force to the maximum extent permissible under law.

20. APPLICABLE LAW AND FORUM

These Terms of Use and relationship between Company and its users will be governed by laws of India and courts in Ahmedabad shall have the exclusive jurisdiction with respect to any disputes arising under or in respect of the same. The failure of Company to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision.

21. GRIEVANCE REDRESSAL

For any complaints/grievances/discrepancies against usage of the Services by any third party/ the Company, please contact our Customer Support 7575044551 & support@ganeshaspeaks.com. The subject of your e-mail should state “Complaint arising from use of Company’s services”. We shall immediately look into the same and undertake the necessary action required to be taken by us in our capacity as an intermediary.

IN WITNESS WHEREOF, all users, members, visitors, subscribers agree that they have read this document and agree to be bound by them for as long as they continue to either access/use the Platform or avail Services of the Company.